Well, it’s been another hectic month (and year) here at Event Hire UK, though we’re pleased to report that customer satisfaction levels are at an all-time high.
The quality of service we offer to our clients has been a focus for us this year. We know that we have an attractive range of products that our clients are looking for, available in the quantities that they need for their events. However, there’s little point in having these if the level of customer service is not up to scratch.
Customer service includes many elements of our business, from the way we deal with your orders through to the manner in which we deliver and collect your orders – in fact, the whole process from beginning to end. In these days of social media, customer reviews and ratings, it’s more important than ever that our service levels are exemplary.
One look at our on-site testimonials will give you a feel for the quality of service that we provide. That said, we’re not perfect – we are human beings after all, and we’re constantly looking at ways to improve our service offering. Therefore, all feedback is valued, both positive and not-so-positive, enabling us to take all comments on board as part of our continual improvement process. Each and every customer who hires from us has the ability to provide feedback on our customer feedback form that they receive electronically with their invoice, and we thank those of you who have already used this facility.
For Christmas Party Equipment Hire, furniture hire, catering equipment hire, cutlery hire, crockery hire and glassware hire, you can rest assured that when you hire with Event Hire, you are dealing with the premier nationwide hire company.
Here at Event Hire UK, we’re already looking forward to 2018 with lots of exciting plans, and we’d like to take this opportunity to wish all our clients, established and new, a very merry Christmas and happy New Year.
